Gracefield Properties
Effective Date: 07 Oct 2025
1. Introduction
Gracefield Properties (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with us via our website: https://gracefieldproperties.co, or through our services related to property rentals, sales, and off-plan projects in Dubai, UAE.
By accessing or using our services, you agree to the practices outlined in this policy.
2. Information We Collect
We may collect the following categories of personal information:
Personal Identification Data:
- Full name
- Email address
- Phone number
- Address
Property Interests:
- Property type
- Location preferences
- Budget
- Buy, rent, or off-plan interest
Technical Information:
- IP address
- Browser type and version
- Device type and OS
- Website usage behavior through cookies or analytics tools
Communication & Transaction Data:
- Inquiry records
- Contract or offer documents
- Payments (if applicable)
- Call, message, and email correspondence
3. How We Use Your Information
We use your personal data to:
- Respond to inquiries and provide requested property information
- Facilitate property transactions, viewings, and related services
- Share off-plan and promotional property offers
- Send newsletters and market updates (if you opt-in)
- Enhance website functionality and user experience
- Fulfill legal or regulatory obligations
- Prevent fraud and secure our systems
4. Legal Grounds for Processing
We process your personal data based on:
- Your consent (e.g., for newsletters or marketing updates)
- Contractual necessity (e.g., to facilitate a sale or lease agreement)
- Legal compliance (e.g., UAE Real Estate Regulatory Authority [RERA], Anti-Money Laundering [AML])
- Our legitimate interest (e.g., business operations, website improvement)
5. Sharing Your Information
We may share your data with:
- Real estate developers, agents, and brokers
- Legal, banking, and professional service providers
- Marketing or website analytics service providers
- UAE regulatory or governmental authorities (as required by law)
- Third-party platforms (e.g., listing aggregators) if applicable and consented to
We do not sell your data to third parties.
6. International Transfers
If we transfer your data outside the UAE (for example, to cloud service providers), we ensure that adequate data protection measures are in place consistent with the UAE Federal Personal Data Protection Law (PDPL) and other applicable frameworks (e.g., DIFC Data Protection Law).
7. Data Retention
We retain your data only as long as necessary for the purposes outlined above or as required by UAE law. Data no longer required will be securely deleted or anonymized.
8. Cookies & Analytics
We use cookies and similar technologies to:
- Remember your preferences
- Improve site functionality
- Analyze usage patterns
You can disable cookies via your browser settings, but some features of the website may not function properly as a result.
9. Your Rights
Subject to applicable UAE law, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where legally permissible)
- Withdraw your consent for marketing
- Object to or restrict processing in certain cases
To exercise your rights, please contact us using the information provided below.
10. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.
11. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us for removal.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please check back periodically to stay informed.
13. Contact Us
If you have questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us:
Gracefield Properties
📍 Churchill Tower, Business Bay, Dubai, UAE
📞 +971 55 248 1770 / +971 4 835 2095
📧 info@gracefieldproperties.co
🌐 https://gracefieldproperties.co/